{"id":1287,"date":"2025-11-24T08:39:14","date_gmt":"2025-11-24T07:39:14","guid":{"rendered":"https:\/\/sen-games.com\/privacy\/"},"modified":"2025-12-04T11:16:56","modified_gmt":"2025-12-04T10:16:56","slug":"privacy","status":"publish","type":"page","link":"https:\/\/sen-games.com\/en\/privacy\/","title":{"rendered":"Privacy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1287\" class=\"elementor elementor-1287 elementor-861\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e8c86b page-title page-title-sg e-flex e-con-boxed e-con e-child\" data-id=\"7e8c86b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c2f629 custom-page-title title-line-left title-line-left-sg elementor-widget elementor-widget-heading\" data-id=\"7c2f629\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5149e72 content-legal e-flex e-con-boxed e-con e-parent\" data-id=\"5149e72\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-818cc8d e-con-full e-flex e-con e-child\" data-id=\"818cc8d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e7f143 elementor-widget elementor-widget-text-editor\" data-id=\"4e7f143\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At SEN Games, we are committed to protecting your privacy and ensuring the proper use of your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Spanish law. <\/p><h3>1. Data Controller<\/h3><p><strong>GOHO ART AC<\/strong><br>Contact email: <a href=\"mailto:info@sen-games.com\">info@sen-games.com<\/a><br>Our registered office is located at c\/Jocs Florals 109, bajos \u2013 08014 Barcelona (Spain).<br>Our EU VAT number is ESG56382054 and G56382054 for Spain.<\/p><h3>2. Data we collect<\/h3><p>When you browse or place an order on our online store, we may collect:<\/p><p><strong>2.1. When you browse or place an order on our online store, we may collect:<\/strong><\/p><ul><li>First and last name<\/li><li>Billing and shipping address<\/li><li>Email address<\/li><li>Phone number<\/li><li>Payment details (processed securely by payment providers; we do not store credit card numbers)<\/li><li>Information necessary for order management, returns, and customer support<\/li><\/ul><p><strong>2.2. Information collected automatically<\/strong><\/p><ul><li>IP address<\/li><li>Cookies (see section below)<\/li><li>Website usage and navigation data<\/li><li>Browser and device identifiers<\/li><\/ul><p><strong>2.3. Optional information<\/strong><\/p><ul><li>Newsletter subscription<\/li><li>User account information<\/li><li>Product reviews or comments<\/li><\/ul><h3>3. Purpose of Processin<\/h3><p>We process your personal data for the following purposes:<\/p><p><strong>3.1. Order and service management<\/strong><\/p><ul><li>Processing and shipping orders<br><\/li><li>Managing payments and invoicing<\/li><li>Sending notifications related to your order<\/li><li>Providing customer support<\/li><\/ul><p><strong>3.2. User account<\/strong><\/p><ul><li>Allowing you to access your order history<\/li><li>Saving your details to simplify future purchases<\/li><li>Updating your personal information<\/li><\/ul><p><strong>3.3. Marketing and communication<\/strong><\/p><ul><li>Sending newsletters and promotions (only if you subscribe voluntarily)<\/li><li>Notifying you about updates or changes to our services<\/li><\/ul><p><strong>3.4. Security and legal compliance<\/strong><\/p><ul><li>Preventing fraud or unauthorized access<\/li><li>Complying with tax and legal obligations<\/li><\/ul><h3><strong>4. Legal Basis for Processing<\/strong><\/h3><p>We process your data based on the following:<\/p><ul><li>Performance of a contract: when you place an order or create an account.<\/li><li>Consent: newsletter, non-essential cookies, or voluntary forms.<\/li><li>Legitimate interest: improving our website, customer service, internal analysis.<\/li><li>Legal obligation: invoicing, accounting records, tax obligations.<\/li><\/ul><h3>5. Data Sharing<\/h3><p>We only share your data with third parties essential for running the store:<\/p><ul><li>Payment platforms (Stripe, PayPal, etc.)<\/li><li>Shipping or courier services<\/li><li>Hosting and email service providers<\/li><li>Plugins and internal management services (WooCommerce, security, analytics)<\/li><li>Tax\/accounting advisors, when necessary<\/li><\/ul><p>We never sell your data to third parties.<\/p><h3>6. Data Retention<\/h3><p>Your data will be retained:<\/p><ul><li>As long as you have an active user account<\/li><li>As required to comply with legal obligations (e.g., 5 years for invoicing in Spain)<\/li><li>Until you request its deletion when processing is based on consent<\/li><\/ul><h3>7. User Rights<\/h3><p>You may exercise the following rights at any time:<\/p><ul><li>Access to your data<\/li><li>Rectification of inaccurate data<\/li><li>Erasure (\u201cright to be forgotten\u201d)<\/li><li>Restriction of processing<\/li><li>Objection to processing<\/li><li>Data portability<\/li><li>Withdraw consent at any time<\/li><\/ul><p>To exercise these rights, contact us at: info@sengames.com<\/p><p>If you believe your data has not been handled correctly, you may file a complaint with the Spanish Data Protection Agency (AEPD).<\/p><h3>8. Security<\/h3><p>We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure.<\/p><h3>9. Cookies<\/h3><p>This website uses first-party and third-party cookies to:<\/p><ul><li>Remember preferences<\/li><li>Manage the shopping cart<\/li><li>Improve browsing experience<\/li><li>Generate usage statistics<\/li><\/ul><p>You may configure or reject non-essential cookies via the corresponding cookie banner.<\/p><h3>10. External Links<\/h3><p>Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. <\/p><h3>11. Changes to This Policy<\/h3><p>We may update this policy to reflect legal changes or internal improvements. Any modifications will be published on this page. <\/p><h3>12. Contact<\/h3><p>For any questions regarding this Privacy Policy, you may contact us at:<br><a href=\"mailto:info@sen-games.com\">info@sen-games.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-223eace elementor-widget elementor-widget-spacer\" data-id=\"223eace\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy At SEN Games, we are committed to protecting your privacy and ensuring the proper use of your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Spanish law. 1. Data Controller GOHO ART ACContact email: info@sen-games.comOur registered&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1287","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sen-games.com\/en\/wp-json\/wp\/v2\/pages\/1287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sen-games.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sen-games.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sen-games.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sen-games.com\/en\/wp-json\/wp\/v2\/comments?post=1287"}],"version-history":[{"count":3,"href":"https:\/\/sen-games.com\/en\/wp-json\/wp\/v2\/pages\/1287\/revisions"}],"predecessor-version":[{"id":2263,"href":"https:\/\/sen-games.com\/en\/wp-json\/wp\/v2\/pages\/1287\/revisions\/2263"}],"wp:attachment":[{"href":"https:\/\/sen-games.com\/en\/wp-json\/wp\/v2\/media?parent=1287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}